Our Process
Looking for a quote? When you choose Level Up Painting, you’re selecting a team that delivers elite service and results. Every project begins with a detailed quote that outlines your needs, our recommendations, and a breakdown of costs—no hidden fees, no surprises.
Once we receive your quote request, we’ll call to discuss your project and schedule an on-site visit. Our estimator will walk your space, listen to your needs and create a custom quote that covers everything from preparation to paint selection.
Our commitment to excellence goes further than a thorough estimate. Here’s how we transform your space with premium craftsmanship and attention to detail.
1. Quote
Our estimating system has all the information you need: project scope, references, picture galleries, insurance info, and recommended premium paints and products. Your quote is accessible anytime, anywhere, through our client portal.
2. Scheduling
When you say yes to Level Up Painting—by email, text, or through our online system—we confirm start date options that fit your timeline. We’ll discuss colour selections and create a plan for your project. Once approved, we’ll schedule our team to transform your space—without the stress and hassle of other painting companies.
3. Painting
When our team arrives, they bring more than just paint—they bring professionalism and craftsmanship. Our painters will prepare your space, apply premium products with precision and work efficiently to complete your project on time and to our high standards.
4. Clean Up
Upon completion we conduct a thorough inspection to ensure everything meets our standards. We clean the site completely and remove all equipment and materials. Your space isn’t just beautifully painted—it’s spotless and ready to enjoy. And for your peace of mind, we protect the quality of your project with our 2-year guarantee.
What You Need to Know
Our Promise
- No hidden fees, no surprises — just transparent quotes you can trust.
- We respect your schedule and complete projects within the agreed timeframe.
- We use top-quality paints, primers, and tools for long-lasting, beautiful results.
- From surface prep to final cleanup, we keep your space protected, neat, and spotless.
- Every brushstroke reflects our commitment to precision, durability, and excellence.
- We’re not done until you’re completely happy with the results — guaranteed.
Our Guarantee
- 100% customer satisfaction—every service is delivered with the highest quality.
- No hidden charges or surprises; everything is clear and upfront.
- We use licensed, trained, and experienced professionals for every job.
- We guarantee timely service and complete attention to detail.
- If something isn’t right, we fix it—no questions asked.
Our Inspection Process
Level Up Painting inspection process starts from the beginning to the end. Our painters and managers constantly check their work to ensure it meets Elite standards. At project completion, we follow our three-step inspection process:
Step 1
Painters inspect their work and do touch-ups before the manager’s inspection.
Step 2
The final inspection involves you and the project manager walking through the site together. Any issues noted during this inspection are addressed immediately, and the project is only complete when you’re 100% satisfied.
Step 3
The project manager inspects the project and identifies any deficiencies for immediate correction.
Your Responsibilities
While the following are typically your responsibilities as our valued customer, we can accommodate special needs. Please discuss this with us during the estimate process.
Interior Painting
- Clear the rooms or painting areas beforehand (move or cover furniture where needed).
- Inform us of any wall damage, moisture issues, or specific surface concerns in advance.
- Finalize paint colors, finishes, and design choices before the project begins.
- Ensure the team has smooth access to the workspace for on-time project completion.
- Maintain proper ventilation after painting to support safe and efficient drying.
Exterior Painting
- Keep all exterior areas (driveway, balcony, backyard) accessible for the team.
- Move or cover outdoor items, vehicles, or plants that may be affected by painting.
- Report any structural issues such as cracks, loose siding, or water damage beforehand.
- Cooperate with schedule adjustments due to weather changes (rain, humidity, temperature).
- Confirm exterior paint colors and finishes before surface preparation starts.
Commercial Painting
- Coordinate business hours, access instructions, and safety guidelines with our team.
- Identify sensitive areas, equipment, or restricted zones clearly.
- Communicate scheduling needs, noise limitations, or operational requirements ahead of time.
- Inform your staff about which areas will be painted to maintain safety and smooth workflow.
- Assign a representative for the final walk-through to ensure everything meets expectations.
Ready to Transform Your Space?
Let Level Up Painting bring color, life, and lasting beauty to your home or business. Our expert team in Ottawa delivers flawless results, premium materials, and a hassle-free experience from start to finish.
Contact us today for a free estimate and see the difference professional painting makes!